How it works

Once you've connected your calendar (or calendars) Clientping will regularly poll for upcoming appointments that match the time (e.g. 1 day ahead) you choose. Each calendar you connect can have its own settings and reminder configuration.

When an appointment that matches is found, Clientping will look for phone numbers and/or emails in the title. When it finds a phone number or email, it will send your client a text or email reminder. You can choose the wording of the text, and can have multiple rules for different appointment types, each with its own configuration.

Once a client has received a reminder, your calendar event can be updated to reflect this by appending "Reminded:" at the beginning of the title.

When a client confirms, the title will be updated with "Confirmed", and "Declined" for declining clients. You choose what happens when a client declines. You could have Clientping text them back "Thank you for letting us know, we will give you a call", or you can even turn on client rescheduling. This feature lets you choose your availability, and declining clients will have a chance to choose a new date and time for their appointment. Clientping will also take into account your existing calendar events and blocks, ensuring the slot is truly open.

Optionally, you can also create a scheduling page customized with your business name and logo. This page allows clients to create meetings and can be shared publicly on your webpage or privately through email.

Continue on to: Compatible Calendars