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Guides for law firms on client reminders and no-shows

How law firms text appointment reminders from Google Calendar

Keep the firm's schedule in Google Calendar and let Clientping handle the reminders: each client gets a text from your own number, replies YES or NO, and the event itself shows CONFIRMED or DECLINED.

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What law firms need from appointment reminder software

Clients keep forgetting appointments and you're looking for software to fix it. Here's what that software has to do, shown through one two-client signing at a made-up firm.

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How law firms text appointment reminders from Outlook and Microsoft 365

Text appointment reminders to your clients from the Outlook calendar your firm already uses. We follow one consult from booking to a confirmed YES.

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How law firms text appointment reminders from the Clio calendar

Text your clients before every Clio calendar entry, using the phone number already on the matter. We follow one consult from booking to CONFIRMED.

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How Much Are No-Shows Costing Your Law Firm?

You know no-shows are a problem. You've felt the frustration: the blocked hour with nothing to show for it, the prep work that went nowhere, the gap in your day that could've been a paying client. But have you actually done the math? Most solo and small-firm attorneys haven't. The cost of a missed appointment feels abstract until you put a number on it. Once you do, it stops feeling like a minor annoyance and starts looking like a real leak in your practice's revenue. Let's put a number on it.

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Automated Client Reminders for Solo Attorneys: Stop Chasing Clients and Start Getting Paid

If you're a solo attorney, you already know what it feels like to wear every hat. You're the lawyer, the office manager, the billing department, and, too often, the person who has to chase down a client who didn't show up for a 10 a.m. consultation you spent time preparing for.

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How to Reduce No-Shows at Your Law Firm

If you're looking to reduce no-shows at your law firm, you're not alone, and you're not powerless. This post covers why clients miss appointments, what it actually costs your practice, and the practical steps you can take to bring that no-show rate way down.

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How to Increase Your Billings with Appointment Reminders

Missed appointments are a real pain point for attorneys and law firms. They cost you time, and they cost you billable hours you can't get back. This is where appointment reminders come in handy.

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Connecting Your Microsoft Calendar to ClientPing

Connecting your Microsoft Outlook, Hotmail, or Office 365 calendar is simple. Once connected, ClientPing will watch your calendar for upcoming appointments, send text message reminders, and allow your clients to confirm. Cut down on no-shows and take charge of your schedule.

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Connecting Your Google Calendar to ClientPing

Connecting your Google calendar is simple. Once connected, ClientPing will watch your calendar for upcoming appointments, send text message reminders, and allow your clients to confirm. Cut down on no-shows and take charge of your schedule.

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Customizing ClientPing Messages

Edit the wording and timing of reminder, review-request and custom-message rules. Add review requests, appointment-specific reminders or a one-time thank-you asking clients for referrals.

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How ClientPing Works

ClientPing manages your appointment reminders and review requests. Once connected, your clients will receive text messages confirming their appointments, and if you choose, review requests for public Google, Facebook, and Avvo reviews, as well as other sites.

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