Missed appointments are a real pain point for attorneys and law firms. They cost you time, and they cost you billable hours you can't get back. Appointment reminders, particularly text messages, help firms protect those hours by making it less likely a client forgets. In this article, we'll look at how ClientPing sends those reminders for you and helps you keep more of your billable time.
Text message reminders have become popular for a simple reason: people keep their phones with them, and a text is easy to see and easy to answer. That makes it a practical way to get appointment details in front of a client. A good reminder doesn't just help clients keep track of their appointments; it also gives them an easy way to tell you they can't make it, so you're not left waiting on a no-show.
ClientPing is an app for attorneys and law firms to handle appointment reminders and scheduling. It sends automatic text message reminders to clients, so they know when their appointment is and are less likely to miss it. Clients reply YES to confirm or NO to decline, and ClientPing marks the calendar entry CONFIRMED: or DECLINED: so you can see where things stand.
ClientPing connects to Microsoft Outlook, Google Calendar, Office 365 and Clio. You keep booking appointments in your calendar as usual while ClientPing sends the reminders, and you can turn on a booking page so clients can schedule themselves.
ClientPing is designed with simplicity in mind. It doesn't require complicated setup or a steep learning curve, which makes it a good fit for busy attorneys who need a tool that just works. You can set up your account quickly and start sending reminders, so you can focus on your clients and cases rather than administrative tasks.
ClientPing offers new users a fully functional 7-day free trial, so you can see how it works with your own appointments before you commit. You'll enter a card to start the trial, and after the 7 days the card is charged for the plan you chose unless you cancel, which you can do yourself from the billing page.
Missed appointments can take a real bite out of your bottom line, but with the right tools in place you can cut down on no-shows and keep more of your billable hours. Automatic text reminders from an app like ClientPing keep your clients in the loop and ready for their appointments. Give ClientPing a try and see the difference it makes in your practice.
