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Client Communication

Articles about client communication

Automated Client Reminders for Solo Attorneys: Stop Chasing Clients and Start Getting Paid

If you're a solo attorney, you already know what it feels like to wear every hat. You're the lawyer, the office manager, the billing department, and — too often — the person who has to chase down a client who didn't show up for a 10 a.m. consultation you spent time preparing for.

Tom Jensen

Best Appointment Reminder Software for Law Firms

If you've been manually calling clients to confirm appointments — or worse, just hoping they show up — there's a better way. Appointment reminder software can automate the whole process: sending texts and emails before the appointment, collecting confirmations, and giving clients an easy way to reschedule if something comes up.

Tom Jensen

How to Reduce No-Shows at Your Law Firm

If you're looking to reduce no-shows at your law firm, you're not alone — and you're not powerless. This post covers why clients miss appointments, what it actually costs your practice, and the practical steps you can take to bring that no-show rate way down.

Tom Jensen

How to Increase Your Billings with Appointment Reminders

In today's fast-paced world, missed appointments can be a major pain point for attorneys and law firms. They not only cost valuable time but also result in lost billable hours. This is where appointment reminders come in handy.

Tom Jensen

Customizing Clientping Messages

You can add, change, or change the timing of all your messages sent with Clientping. Add online review requests, custom types of reminder messages, and even bring in new business by scheduling a one-time thank you message asking your clients for referrals.

Tom Jensen

How Clientping Works

Clientping manages your appointment reminders and review requests. Once connected, your clients will receive text messages confirming their appointments, and if you choose, review requests for public Google, Facebook, and Avvo reviews, as well as other sites.

Tom Jensen