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How Much Are No-Shows Costing Your Law Firm?

You know no-shows are a problem. You've felt the frustration — the blocked hour with nothing to show for it, the prep work that went nowhere, the gap in your day that could've been a paying client. But have you actually done the math? Most solo and small-firm attorneys haven't. The cost of a missed appointment feels abstract until you put a number on it. Once you do, it stops feeling like a minor annoyance and starts looking like one of the biggest profit leaks in your practice. Let's put a number on it.

Tom Jensen

Feb 22, 2026