If you are a Consumer and unless the below exception applies, you have the right to cancel this Agreement and return the Product within 14 days without giving any reason. The cancellation period will expire after 14 days from the day after completion of the Transaction. To meet the cancellation deadline, it is sufficient that you send us your communication concerning your exercise of the cancellation right before the expiration of the 14 day period. To cancel your order, you must inform Clientping of your decision. To ensure immediate processing, please do so by contacting us at support@clientping.com. Please note that in respect of subscription services your right to cancel is only present following the initial subscription and not upon each automatic renewal. You also have the right to inform us using the cancellation form below or by making any other clear, unambiguous statement through our available communication channels. If you use our “Contact Us” form online, we will communicate acknowledgment of receipt of your cancellation request to you without delay. To Clientping, Support Team I hereby give notice that I cancel my contract of sale of the following Products Ordered on Name of consumer(s), Address of consumer(s), Signature of consumer(s) (only if this form is notified on paper), Date

If you cancel this Agreement as permitted above, we will reimburse to you all payments received from you. We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this Agreement. We will make the reimbursement using the same means of payment as you used for the initial transaction and you will not incur any fees as a result of the reimbursement.

Your right as a Consumer to cancel your order does not apply to the supply of Digital Content that you have started to download, stream or otherwise acquire and to Products which you have had the benefit of. Refund Policy Refunds are provided at the sole discretion of Clientping and on a case-by-case basis and may be refused. Clientping will refuse a refund request if we find evidence of fraud, refund abuse, or other manipulative behaviour that entitles Clientping to counterclaim the refund. This does not affect your rights as a Consumer in relation to Products which are not as described, faulty or not fit for purpose.